Terms and Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature/s to make the terms of this policy binding.

Your Privacy matters to us.Divyam Educom Private Limited (registered under the Companies Act, 1956) [hereinafter, “Our Company”] is a private limited Company and operate under the Trade Name of “The Study – an Institute for IAS” [hereinafter, “The Study”]. At Our Company, data protection is a matter of trust and your privacy is very important to us. We at Our Company are committed to the need for appropriate protection and management of any “personal information” that you share with us.We use your “personal information” only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and usage of the gathered information practices.

"Personal Information" may mean any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical and virtual addresses like an email address or any other contact information, that we may require.

The privacy practices of this statement apply to our services available under the domain and sub-domains of “www.thestudyias.net” (hereinafter, “Site”), Our Mobile and Web-Applications “The Study by Manikant Singh” (hereinafter “Our Application”) and apply generally to our parent, affiliates, subsidiaries or joint venture websites, inclusive of, but not limited to, Our YouTube Channel, Instagram Id, Facebook Id and Page, LinkedIn Id, Twitter Account, etc. By visiting the Site or any of the Application/Webpage/YouTube Page/Facebook Page/Instagram Id/Twitter Account/LinkedIn Account you agree to be bound by the terms and conditions of this Privacy Policy.

This Privacy Policy explains how Our Company gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, discloses and/or protects such information through the Site. This detailed privacy policy enables you to take informed decisions in dealings with us. Our parent, subsidiaries and joint ventures operate under this privacy practices subject to the requirements of applicable law.

By visiting our Site or registering with The Study or installing Our Application, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through Our Application or Site is provided under a lawful contract.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Your Privacy:

At Our Company, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

Why we collect personal information:

In general, you can visit the Site/Our Application without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Site/Our Application and log in with your user name and password. Once you provide your personal information, you are no more anonymous to us. The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback as well as access to our services, that you require for performance in various tests, thus, to help you get superior quality educational feedback as well as avail our services without any hassle. The information collected enables us to give you convenient access to our services, offerings and products, and may help us tailor your educational experience.

What Information do we collect and how do we use it?

1. Information you Share:

The information that we collect is to provide efficient services to you. You share your details like your name, email address, and other personal information like contact details to use certain features of our Site/ Our Application.We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners or seek any enquiry or technical support from us etc. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information. When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.

2. Cookies:

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your web site activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. It is on you to set most browsers to notify if you receive a cookie, or if you may choose to block cookies from your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site and some sections of the site would not work.

Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed through. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain personal information for trends and statistics.

3. Log information:

When you access our website, the server automatically records information that your browser sends us. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

4. User communications:

When you send email or other communication to us, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.

5. Links:

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.

6. Alerts:

We may alert you by email/phone calls/message if we update our website in a way that we believe you should know about. These alerts are usually prompted by new features on the websites, or substantial improvements in the products and offers made by us.

7. Public Forums:

When you use certain features on our Site/YouTube Channel/Facebook Page/LinkedIn and Twitter Account like the discussion forums, comments and you post or share your personal information such as comments, messages, files, photos, it will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

8. Data Security:

If you use a feature requiring payment of a fee, we transmit your credit card data to our bank/our payment application/s for processing. If we encounter a problem with payment, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with third party marketers except the payment collection services.
We offer secure pages to collect sensitive information on our order form, such as credit card information. We also use administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personal information stored on our system. We host the site at a commercial-grade data centre that employs extensive security practices. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.

Information sharing and Disclosure

Other than the above mentioned sharing of data related to credit card information, we only share personal information with other companies or individuals outside of Our Company in the following limited circumstances:

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:

a. Satisfy any applicable law, regulation, legal process or is an enforceable governmental request;

b. Enforce applicable terms of use, including investigation of potential violations thereof;

c. Detect, prevent, or otherwise address fraud, security or technical issues; or

d. Protect against imminent harm to the rights, property or safety Our Company, its users or the public as required or permitted by law.

If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business such as collection of payment, providing Lectures or videos or to host the service at a co- location facility for servers. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to our specified purposes.

 Our Company displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, people aged 18- 24 from a particular geographic area.

 Our Company does not provide any personal information to the advertiser when you interact with or view a targeted advertisement. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the advertisement.

 Our Company advertisers may include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies) and any type of company organization.

How Long Do We Retain User Data?

Currently, we plan to retain user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

Management of User Information:

You can access and manage your account information. You can update your usage by accessing further paid services or products, or change details such as email address, and personal information.

Children

Our Company will not contact children under age 13 about special offers or for marketing purposes without a parent's permission.

Permitted Usage

The Course purchased by any Student will and shall be only used by him/her and One Course is limited to One User only. Any sharing, downloading or reselling of the Video/Course is strictly prohibited and is to be treated as violation of Terms of Usage. Any non-permitted usage or selling of video/s or Course is considered to be theft and violation of Intellectual Property of the Company and the violator will be persecuted as per the Law.

Confidentiality and Security

 We provide access to personal information about you to our employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.  We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you. We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy.

Your Consent to This Policy

By accessing our Site/our Application, you agree to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this site. This Policy is subject to our Terms of Use, which take precedence over any conflicting Policy provision. We may change our Policy by posting a new version of it on our site.

Changes to this Privacy Policy

Our Company reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Contact Information

Our Company welcomes your comments regarding this privacy statement at the contact address given at the website. Should there be any concerns about contravention of this Privacy Policy, Our Company will employ all commercially reasonable efforts to address the same.

Refund Policy :

Fee once paid will not be refunded.

CancellationPolicy:

No cancellation requests are entertained.

Shipping Policy :

We usually ship the product within 2 working days after receiving the order